2020: “I’m not sure how to convey how much Sue’s help meant to my family. All of us live either out of state or out of the country, so we were absolutely unable to care for our mom during the final phase of her life. Although we had moved her into an assisted living facility, and later into skilled nursing care, we felt there were gaps in our understanding of Mom’s care. Sue was absolutely instrumental in helping us to determine what our mom needed at each facility, and followed through to ensure treatments were given. Our family could rest assured that Mom was getting the best care possible and had the highest quality of life throughout. Sue’s medical oversight of Mom’s various health issues, down to the smallest detail, and her compassionate care of our dear Mom as she slid into dementia and frailty, were priceless! Knowing that Sue was had eyes on Mom, and was interacting with everyone who came into contact with her (from Nurse’s and aides to doctors and administrators) gave us peace of mind. Not only did she care for Mom, but she guided our family through Mom’s final phase, helping us to understand what to expect for Mom and to walk through it with us. We could not have done it without her, and we are beyond grateful to Sue!”
2019: “Thank you for all that you did yesterday Sue! It was so helpful to have you track down the test results – which I had been unsuccessful getting! – and to interpret the data for me, outlining options and recommendations. I’m so thankful that you were with Mom and willing/able to have a frank discussion with Mom about this next phase! It is a blessing to have you on our team!!
And I’ll add that another thing we so appreciate is that you are not only caring for our Mom but also the family, helping us to understand the aging process and to manage our expectations in the final phase. Your exceptional communication with us all has eased this transition for us. Thanks Sue!”
“I highly recommend Sue Severino and her helpful advice. Sue has many years of healthcare experience and is familiar with local medical practices and resources. My husband and I were relocating from North Carolina to Harrisburg in order to be closer to family. This would have been a very difficult move for us because my husband was disabled and we were unfamiliar with the medical community in the Harrisburg region. With Sue’s guidance, we were able to establish care with various specialists. Sue also recommended a reputable home care agency. When my husband’s health declined, Sue came to the hospital so we could discuss options for hospice. These life changes were much more manageable with Sue’s level-headed patience, experience, and assistance!”
“Sue was extremely helpful when my mother was diagnosed recently with a terminal condition. My husband and I were so appreciative of her wise advice and her arrangement of hospice care for my mom. I always knew that she was ready and able to answer any questions we may have had. I would highly recommend Sue to those who are trying to maneuver their way through difficult times with their loved ones.”
“Susan’s special gift is listening to your concerns and health issues. She does not just give you 5-10 minutes that most doctors and nurses do, but she listens for as long as it takes! She then helps you design a plan to address these concerns. She will also accompany you to your appointments and chart your progress.”
“Susan was peace in the storm. She gave me direction on how to handle my mother’s situation in the hospital, how to get hospice care, and how to handle the estate. She told me who to go to and what to say. Thank God for Susan Severino.”
“Sue has been great! If it had not been for her persistence, I would have never had my surgery and my problem would not have been solved. Sue pushed to get the answers I needed. I am grateful for all her help.”
“Keeping track of my elderly father’s medical appointments and follow-ups was a daunting task for us; we didn’t know where to begin or what questions to ask. Sue graciously took care of everything for us, alleviating stress and anxiety for me and my sister. Her medical knowledge and calm demeanor enabled her to bond with our father immediately and put us at ease. I would highly recommend Severino Health Advisors for anyone in a situation like ours.”
“My sister and I live out-of-state. Our Mom was in what is supposed to be one of the better continuing-care retirement communities in Central Pennsylvania. Nonetheless, we found that by the time Mom was in skilled care, basic needs, like laundry and housekeeping, were not being routinely and consistently met. Worse, although Mom was generally competent, it took time for her to frame her wishes into words, and we found
“Many times when there is a medical emergency, we feel powerless not knowing what to do or who to trust. We feel helpless or in shock not knowing how to make a sound decision. With Susan’s vast medical background and training, she knows instinctively and competently on how to deal with medical situations. Susan guided our family in making the right decisions. Additionally, she was our “voice” with the health care staff who was assisting with my wife’s medical
“Sue provided excellent guidance and emotional support in dealing with my mother’s medical needs. She was there throughout the entire process. Without her knowledge and experience, navigating through the system would have been difficult.”
“I contacted Sue in May of 2015 after my wife Maggie suffered a devastating stroke. Sue immediately helped me understand and ‘deal with’ my new reality by attending meetings on my wife’s care and diagnosis, counseling me, getting me to the legal help that I needed, and eventually coordinating hospice care. Her years of experience and calm demeanor were greatly appreciated as she discussed with me topics like Mag’s treatment, my options, critical decisions, etc. It was tough times and Sue made things a lot easier, I’m glad I made the call.”